Request an Alteration

An alteration to the natural gas service line or metering equipment may be required if:

• You add a new gas appliance and your gas fitter needs the meter or regulator upgraded;
• You extend or build a new structure and the gas line is in the way;
• The gas line is under an existing building or structure; or
• You are landscaping and changing the grade of your land.

If you need to move or alter the location of our natural gas line or gas meter, contact our Customer Care Centre at 1-866-222-2067, and provide the following:

• A description of the work;
• The address/location of the work;
• The total load of all new and existing gas appliances in British Thermal Units (BTU);
• The requested delivery pressure; and
• The name and contact phone number for your gas fitter.