Our Mission, Vision, and Values

Our Mission

Keeping customers warm by delivering reliable, clean, and affordable energy.

Our Vision

To provide exceptional customer value in a clean energy future through investment in people, innovation, and infrastructure. 

Our Values

Safe & Reliable

• Safety of our customers, our communities, and our employees is the top priority of the company.
• Our employees and contractors are responsible for acting safely, continually improving practice and procedures to enhance safety and reliability, and for encouraging the same behaviours in others.

Our People, Customers, & Community

• We succeed together because we work hard and are good at what we do. We connect across our teams and we respect each other.
• We respect and value our customers and endeavor to provide the best customer experience and help build strong, vibrant communities.

Communication & Integrity

• We strive for clear, transparent communication to customers, employees, regulators, shareholders, and all of our stakeholders.
• We act with integrity, and we deliver on our commitments.

Responsible Solutions

• We provide low carbon energy solutions to our customers and always look for ways to minimize our environmental footprint.
• We operate our business prudently and in an environmentally responsible fashion.