Landlords & Rental Property Owners
Protect Your Rental Property
Your rented properties may become vacant without your knowledge. Be sure to take the action necessary to prevent cold weather damage to your valuable property.
Vacant Rental Properties
AltaGas Utilities will automatically bill property owners for any gaps in billing when a property is vacated. Property owners can save on the account activation fee by taking advantage of our Landlord Agreement. The Landlord Agreement establishes who the property owner is for each rental property. With a completed Landlord Agreement we will waive the account activation fee when activating an account for the property owner.
Please print, sign and submit the form using one of the following options:
| Email: | customercare@altagasutilities.com |
| Fax: | 1-866-980-6866 (toll free) |
| Mail: | Customer Care Centre AltaGas Utilities Inc. 5509 45 Street Leduc, AB T9E 6T6 |
Service Disconnection
To discontinue service to a property, please contact the Customer Care Centre at 1-866-222-2067. During the winter season, if you wish to discontinue gas service to your property, we require your written authorization via a Service Disconnection Agreement.
Safety Tips
- Check your rental properties throughout the heating season to ensure the building is properly heated.
- Have natural gas appliances serviced annually by a qualified gas fitter to ensure the appliance is working reliably.