Online Billing and Customer Self-Serve Portal
Customer Advantage is our new online billing and customer self-serve portal. It provides enhanced convenience for those customers looking for online services.
Customer Advantage conveniently allows customers who purchase their gas from Apex Utilities to:
Unlock the Benefits of Customer Advantage
* You must use a supported browser, such as Google Chrome or Microsoft Edge, to access Customer Advantage.
Current Electronic Billing Customer
To continue receiving paperless bills and enjoy the benefits of Customer Advantage, follow these steps to activate your new self-serve portal:
If you have one account with Apex Utilities, your User ID is your eBill registered email.
If you manage multiple accounts under different names with Apex Utilities, you will no longer be able to use a single User ID to access these accounts. Please refer to the email sent on August 4 or 5, 2021, for the unique User IDs assigned to each of your accounts.
Sign up for Customer Advantage
If you purchase your natural gas from Apex Utilities and you want to sign up for Customer Advantage, follow these instructions to get access:
Need to make a payment or submit a form?
Customers who are not registered for Customer Advantage can make a credit card payment and submit specific forms electronically.
Need More Information?
Please contact our Customer Care Centre, Monday to Friday, at 1-866-222-2067.