
Contact Us
24 HR EMERGENCIES 1-866-222-2068
Report a gas odour, natural gas fire, or damaged gas line, 24 hours a day, 7 days a week.
Residential & Business Customers
Customer Care Centre
(Start, Stop, or Transfer Service;
Billing and General Inquiries)
Phone: 1-866-222-2067
(Credit Inquiries)
Phone: 1-866-222-2069
Email: customercare@apexutilities.ca
Fax: 1-866-980-6866
Temporary change in hours for Billing, General Inquiries, and Credit Inquiries:
8:00AM – 4:30PM, weekdays
Bill Payment Mailing Address
Apex Utilities Inc.
PO Box 2597 Stn M
Calgary, AB T2P 0C8
Head Office Mailing Address
Apex Utilities Inc.
5509 45 Street
Leduc, AB T9E 6T6
Land Developers, Large Volume Customers & New Communities
Business Development
Email: businessdevelopment@apexutilities.ca
Retailer Support
Retailer Distribution Services
(General Retailer Inquiries)
Email: retailsupport@apexutilities.ca
Phone: 1-877-916-5426
Gas Settlement Support
(Nomination Management, Account Balancing, and Settlement Services)
Email: gas.settlement@apexutilities.ca
Phone: 1-855-666-2074
Regulatory Affairs
(Retailer Distribution Service Contracts and Prudential Requirements)
Email: regulatory@apexutilities.ca